Incident and Accident Policy

The following is our policy should a client be injured or become ill while at the Senior Center:

  • An ambulance will be called if there is any indication the client is at risk or needs emergency care.
  • The client's emergency contact will be notified.
  • If a client refuses to be transported by ambulance to the hospital and it is recommended by the emergency personnel, a family member or responsible party must pick up client immediately.
  • No client will be transported by Senior Center staff in an emergency situation.
  • An incident report shall be filled out by the attending staff member and turned in to the Senior Center Director as quickly as possible, and documented in the client's file.
  • Safety training is given quarterly to help prevent incidents and accidents in Senior Centers.
  • An evacuation plan is posted in centers.  Fire drills are conducted quarterly and tornado drills are conducted annually.
  • Clients with contagious diseases such as shingles, MRSA, etc. are required to obtain a doctor's release stating they are no longer contagious.

Any expenses incurred by the provision of medical services will be the responsibility of the client.

Emergencies

In cases of an emergency where the wellbeing of clients, staff, or volunteers are in jeopardy, some of the steps listed may be omitted at the discretion of the Senior Center Director or Senior Center Staff.  In such cases, especially when the police are involved, a full report will be completed by attending staff for the client's file and sent to the County Commission and Legacy Link, Inc.